"Customer satisfaction is the highest priority at Ichiban Cleaning. Which is why Ichiban Cleaning of Florida is a leader among commercial and medical office cleaning companies."
Total Quality Management
Total Quality Management places strong focus on process measurement and controls as means of continuous improvement for both Ichiban and our client. This continuous feedback loop allows us to continuously refine and improve our service delivery to our clients. Our Managers constantly monitor workflow and completed work to ensure that our services are up to the standards of our clients.
Sometimes things go wrong and that's why we have an amazing Customer Care department set up. We have dedicated Managers & Account Managers who are there to respond to your immediate needs and requests. There are no voicemails, we want you to be able to speak to a real person when you need help!
Security & Confidentiality
All Ichiban crews are fully insured and bonded. We carefully screen all of our cleaning crews with rigorous background checks and provide a drug free work environment. Our staff are trained to incorporate your business’ security measures and remain in full communication at all times while on client property. Our staff are always uniformed and easily identifiable.
We Know OSHA
We train our team in Compliance Hazardous Communication Standard, Bloodborne Pathogen Standard, SDS Compliance Chemical Handling and Label Compliance Standard and Drug Testing Methods.
We’re only as good as the people that we hire and train. Ichiban Cleaning makes a commitment to each and every one of our employees to give them intensive training, including specialized disinfecting processes for patient treatment rooms, critical care and surgical suites, terminal patient room cleaning and dental operatory cleaning.
We utilize the latest technology to manage, schedule and deploy our staff. Great technology means that we deploy our services more efficiently with more transparency and reporting available to our clients. Our technology also allows us to grow with you as your business grows. We’re here as partners to scale with your business!
Let us know how we can help
Are you interested in learning more about how we can help you? Please fill out the form to have us get in contact with you!